How do we use the personal information we collect?
We only use your personal information for the purposes we collected it for, or to comply with a legal or regulatory obligation. We aim to only collect only the personal information we need and to use it to provide the services you have requested or to deal with your enquiries. Our intention is that our use of personal information will always be fair, transparent and lawful. If we need to process your personal information for a different purpose that you may not expect, we will tell you about this. In some cases, for example where there is a criminal investigation, we may share your personal information without your knowledge or consent with the relevant agencies.
Usually we will justify our use and collection of your personal information on the grounds that it is in our legitimate interests to do so – i.e. to run our business and to provide services to our clients. However, in some circumstances we may ask for your consent to process your personal information or we may be obliged to do so as part of our legal or regulatory obligations or to fulfil a contract with you. If we ask for consent and this is later withdrawn, we will stop processing the relevant personal information.
If you do not agree to provide your personal information to us, we will not be able to provide our services to you.